Untitled Document
Home    Reservations    Follow us on Follow us on Facebook  Follow us on Twitter

Planning Your Spa Visit

Scheduling and Appointments
You will want to schedule services in advance to ensure desired appointment times. Please provide 24 hours cancellation notice to avoid charges in full for service not rendered. All reservations must be secured by a credit card.

Spa Admission
Spa treatments are available to guests age 18 and over. Young adults may engage in our specifically designed young adult services. Please consult with our reservation specialists.

Groups and Special Events
Group or special occasion reservations should be scheduled well in advance to ensure availability. The Alluvian Spa is available for special after hour events. Celebrate any special event, be it a wedding, family reunion or anniversary with your own private spa party. Our spa staff will help you create the spa event of your dreams. Availability and pricing vary.

Southern Hospitality
We request that you refrain from cell phone and pager use while visiting the spa. Please arrive at least 20 minutes prior to your scheduled appointment time.

Check-In
We invite you to checkin thirty minutes prior to your appointment. This will allow you to enjoy our spa amenities including steam areas in the men’s and ladies’ locker rooms.

Late Arrivals
We regret that a late arrival for your spa appointment will deprive you of valuable treatment time. Should you arrive later than expected, you may experience shortened service times. Please allow for a 5-15 minute transition between each service.

Service Charge
For your convenience an 18% service charge will be automatically added to the cost of all services.

Attire
Arrive as you wish. A robe, sandals and a locker will be provided upon your arrival. You will be professionally draped during your treatment to ensure modesty and comfort. The steam rooms are not co-ed, so swimsuits are optional.

Lunch at the Spa
Spa lunches may be ordered for delivery between the hours of 11:00 a.m. and 2:00 p.m. If you would like a spa meal after these hours, please make arrangements with spa reception in advance.

Medical
Please inform us of any medical or other special needs that require our attention. For your safety and well being, we highly discourage alcohol consumption prior to spa treatments, immediate sun exposure following skin care therapy and shaving after exfoliating treatments. Expecting mothers, please bring doctor’s permission for massage.

Valuables
In our efforts to provide exceptional customer service within the safest environment, we encourage you to leave your personal and valuable items at home. As a general policy, the Spa and our service providers are not responsible for and cannot directly accept for safekeeping any moneys, securities, jewelry, or precious stones of any kind belonging to any guest. A locker is available for storage of your personal items, however any items stored or left in the locker are the sole responsibility of the guest and the locker is not guaranteed to be secure. In no event shall the Spa be liable for any theft or loss of personal property, including jewelry or other personal items, exceeding $1,000 and will only be liable for that amount if the item was registered with the Facility and the loss was caused solely by the fault of the Spa.

Gift Certificates
Gift certificates for spa services and spa retail items are an ideal year-round gift for any special occasion. Inquire at spa reception or at the front desk of The Alluvian Hotel.

Spa Boutique
Take the spa experience home with you. The most advanced skin care products used in all of our treatments and spa gift items are available in our spa boutique. Our spa professionals will match your needs with the products best suited for you.

Untitled Document